How to play responsibly with q79
Gambling should be a form of entertainment, not something that harms your life — this page explains the tools, limits and support options available to help you stay in control.
q79 takes special care to ensure that players in Myanmar can enjoy themselves safely. While our platform offers football betting, slots, live casino and lottery games, we firmly believe gambling should be entertainment only — not something that takes over your life responsibilities.
This page covers guidelines for keeping gambling enjoyable, the protection tools q79 provides, and steps you can take right away if gambling becomes a problem.
Access is for players aged 21 and above only
The q79 platform is built for players who are 21 or older. We do not allow anyone under 21 to open an account, deposit or play. Parents and guardians should be aware of the risk of children using your phone or computer as if they were a player — this is the first step in keeping them safe.
Protection tools provided by q79
Self-Exclusion
If you want to take a break from gambling — temporarily or permanently — you can request it through q79 Live Chat. Your account access will be closed for the duration of the exclusion period.
Deposit Limits
You can set your own daily, weekly or monthly deposit limit. Contact support to put a limit in place — this is one of the most practical ways to manage your spending in advance.
Time-Out
You can request a temporary Time-Out of 1 to 30 days. Your account can only be reopened once that period ends, and you cannot play during that time.
Session Reminders
You can turn on a play-time reminder through support to help you track how long you have been playing. It is a fair tool to help you decide when to take a break.
Account Protection
Set a strong password to stop others from accessing your q79 account. If someone logs in without your knowledge, contact support immediately — we are available 24 hours a day.
24/7 Support
For any issue related to gaming, q79 Live Chat is available in Myanmar language 24 hours a day. Do not stay alone during difficult moments — feel free to reach out.
Signs of a problem with gambling
Problem gambling can develop gradually. If any of the signs below apply to you or someone close to you, take action today to get help.
Continuing to play to recover lost money
If you keep playing in the hope that you will win back money you have lost, this is a clear sign of a problem.
Hiding gambling from others
If you are concealing your gambling from family or friends so they do not find out, you should pay attention to that.
Borrowing money to gamble
If you are borrowing money or finding ways to get money for gambling despite financial difficulties, help is needed urgently.
Feeling unwell when not gambling
If you feel irritable or distressed when you are unable to gamble, this is a clear sign of a problem.
Unable to stop despite wanting to
If you know you should stop gambling but cannot control yourself and keep playing, it is time to get help.
Gambling is causing family problems
If your relationships, work, or life responsibilities are suffering, gambling has gone beyond entertainment.
Steps to take immediately if there is a problem
Make the decision to stop
Acknowledging the problem is the first step toward change. Decide to pause gambling and stabilise yourself.
Request Self-Exclusion via q79 Live Chat
Contact 24-hour Live Chat to request self-exclusion or a deposit limit. We will respond in Myanmar language promptly.
Tell someone close to you
Telling a family member or trusted friend about the situation gives you support and accountability. Trying to solve it alone is harder.
Review your finances
Calculate exactly how much you have lost through gambling, then set a budget going forward. Clear finances make decisions easier.
Return to playing with limits in place
If your Time-Out period has ended and you want to play again, set a deposit limit and make sure you can control yourself before returning.
Financial limits at q79
We clearly state our financial limits so players can know their costs in advance.
How to keep gambling as entertainment
Set a budget in advance
Decide how much you can spend before you start playing, and stop immediately when that amount is gone. Keep in mind that you must accept you cannot expect to win back what you have lost.
Limit your playing time
Set how long you plan to play in advance — something like 1 hour or 2 hours. Set an alarm on your phone and check regularly how long you have been playing.
Keep entertainment as the only goal
Do not use gambling as a way to earn income or solve life problems. If you are playing for entertainment, treat money you lose as the cost of that entertainment.
Leave immediately when your money runs out
Make it a firm habit to stop and leave the moment your budget is gone or your planned playing time is up.
How to get help
q79 Live Chat is available in Myanmar language 24 hours a day. Contact us before problem gambling gets worse — we can set up Self-Exclusion, a deposit limit, or a Time-Out for you. For more information on how gambling-related problems are handled, read our FAQ or contact [email protected].
You can stay in control and gamble safely
At q79 you can enjoy your favourite games and play them within the guidelines.