q79 Privacy Policy

Q: How can I view my own data?

Email support@q79.mom to request a copy of the data we hold about you. You can also reach us via Live Chat 24 hours a day — once we verify your identity, we will respond promptly.

Q: How can I request deletion of my data?

Contact support@q79.mom to request deletion of your personal data. After verifying your identity, we will explain which data must be retained by law (such as financial records) and promptly delete everything else.

We handle your personal data responsibly and with care. This policy explains what information we collect and how we use it.

Last updated: 29 October 2026

Introduction — Purpose of this Policy

q79 is an online betting platform serving players in Myanmar. We operate the website https://q79.mom (the "Platform") and place a strong emphasis on protecting the privacy of our players' personal data.

This Privacy Policy ("Policy") explains what data we collect, how we store it, how we use it, and under what circumstances we share it with third parties. By continuing to use the Platform, you agree to the terms of this Policy.

If you have any questions about this Policy, you can contact us at [email protected].

Section 1 — Types of Data We Collect

1.1 Data You Provide Directly

When you create an account on q79 or use our services, you may provide us with the following information—

Your chosen username and password,
Your contact email address,
Payment details required for deposits and withdrawals (KBZPay phone number, Wave Money number, AYA Pay number, or bank account number),
Information provided for identity verification (KYC) when required,
Communication records for customer support.

1.2 Technical Data Collected Automatically

When you access the Platform, our systems automatically log the following technical data—

IP address and network connection information,
Browser type and version,
Device type and operating system,
Pages visited, clicks, and server log data,
Data collected from cookies and similar tracking technologies.

1.3 Financial Transactions and Gaming History

We record all deposits, withdrawals, bets, winnings, and gaming history for every activity on the q79 platform. This data is used for account security checks, implementing responsible gaming tools, and maintaining financial records.

Section 2 — How We Use Your Information

2.1 To Provide Our Services

We use your personal information to manage your account, process deposits and withdrawals, issue bonuses and rewards, and provide customer support. This data is essential to keep q79's gaming services running without interruption.

2.2 Security and Fraud Prevention

We use your personal information for the following purposes—

To prevent fraud, money laundering, and unauthorized account access,
To apply SSL encryption and other security protocols,
To verify that each player's account is unique,
To confirm that only players aged 21+ are accessing the platform.

2.3 Platform Improvement and Player Experience Enhancement

We use analytics data to understand how players use the platform and to improve our services. This data is analyzed only in aggregated, non-personal form.

2.4 Communications and Notifications

We may contact you for the following purposes—

Important account notifications (deposit and withdrawal confirmations, security alerts),
Customer support responses,
Notifications about changes to platform policies.

Section 3 — Cookies and Tracking Technologies

3.1 What Are Cookies

A cookie is a small text file that a website saves to your browser. We use them to keep our platform running smoothly, remember your preferences, and improve the player experience.

3.2 Types of Cookies We Use

Strictly Necessary Cookies: Cookies that are essential for the platform to function correctly — login sessions, security checks.
Functional Cookies: Maintain language preferences and keep sessions active continuously.
Analytics Cookies: Used to analyze anonymous usage data so we can understand how players use the platform.

You can block cookies through your browser settings, but please note that this may affect how some platform features work.

Section 4 — Third Parties and Data Sharing

4.1 When We Do Not Share

q79 never sells or rents your personal information to third parties for commercial purposes.

4.2 When We May Share

We may share personal information only for the following reasons—

Service Providers: Payment processors such as KBZPay, Wave Money, and AYA Pay will receive data only to process financial transactions, and are bound by a direct data processing agreement we have in place with them,
Legal Requirements: We may share data with the relevant legal authorities when required by lawful legal procedures, court orders, or law enforcement actions,
Fraud Prevention: There may be instances where sharing is necessary to protect player accounts and carry out related security measures.

Section 5 — Data Retention Period

5.1 Active Accounts

We retain your personal data for as long as your account remains active. This is necessary to provide our services and to keep your account secure.

5.2 After Account Closure

If a player requests account closure, we will process that request promptly. Please note that financial records may still need to be retained for a period of time due to fraud prevention and legal requirements.

5.3 Inactive Accounts

Personal data belonging to accounts that have been inactive for an extended period will be securely deleted or anonymised in accordance with our data management policy. We will notify you at your contact address before taking this action.

Section 6 — Data Security Measures

6.1 SSL Encryption

All data transmitted across the q79 platform is encrypted using SSL (Secure Socket Layer) technology, preventing any third party from intercepting it.

6.2 Access Control

Access to personal data is restricted to staff and systems that require it for legitimate business purposes. All access is logged and monitored.

6.3 Password Protection

Player passwords are never stored in plain text — they are stored using a hashing algorithm only, so even our own staff cannot view them.

6.4 Regular Audits

We regularly review and update our security systems and are prepared to respond to emerging threats. If a data breach occurs, we will notify you promptly.

Section 7 — Player Rights

7.1 Right to Access

If you would like to know what personal data we hold about you, you can contact us at [email protected] to request it. We will get back to you and provide a copy of the relevant personal data.

7.2 Right to Correction

If you believe your personal data is incorrect, you can contact us and we will review and correct it promptly.

7.3 Right to Deletion

You may request deletion of your personal data unless legal requirements prevent it. Please understand that financial records may not be immediately deletable due to fraud prevention or legal obligations.

7.4 Right to Object

If you wish to object to any of our data processing activities, or to request a restriction on how your data is processed, you can contact us at [email protected]. We will respond to your request directly.

Section 8 — Protection of Under-21s

The q79 platform is for players aged 21 and above only. If we become aware that we have stored personal data of a person under 21, we will delete that data immediately. You can report such cases to us at [email protected]. For more information on responsible gaming, please read our Responsible Gaming page.

Section 9 — Policy Updates

9.1 Notification of Changes

We may update this Privacy Policy from time to time. When significant changes are made, players will be given prior notice. Continued use of the platform after any update will be taken as acceptance of the revised policy.

9.2 Last Updated Date

This policy was last updated: 29 October 2026. Players are encouraged to note this date and check this policy regularly to stay informed of any changes.

What You Should Know About Personal Data Protection

No. q79 never sells or rents your personal data to third parties for commercial purposes. Service providers (such as payment processors) only receive the data they need to deliver their services, and are bound by strict written agreements.

Yes, it is secure. Payment-related data is protected with SSL encryption, access controls, and regular audits. KBZPay, Wave Money, and AYA Pay numbers are stored only for processing financial transactions and can only be accessed by our staff when necessary.

Email [email protected] to request a copy of the data we hold about you. You can also reach us via Live Chat 24 hours a day — once we verify your identity, we will respond promptly.

You can still browse the platform with some cookies blocked, but services such as keeping your login session active and saving your player settings may not work properly. Note that blocking strictly necessary cookies may prevent you from logging in at all.

If we become aware of a data breach, we will notify your registered account promptly and clearly explain which data was affected and what steps have been taken. We treat such matters as a top priority and will act immediately to protect you.

Contact [email protected] to request deletion of your personal data. After verifying your identity, we will explain which data must be retained by law (such as financial records) and promptly delete everything else.

Play on q79 with confidence

On our platform, we take responsibility for your personal information and financial security. We want you to have a good experience while you play — if you agree to our policies, you're welcome to join and play.

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